Privacy Policy
Last updated: March 2026
This Privacy Policy explains how Tom Koods (“we”, “us”, or “our”) collects, uses, and handles personal data through tomkoods.com (the “Website”), including the Ticket Board, tour-related pages, contact forms, and related services.
We aim to process personal data transparently and only to the extent reasonably necessary to operate the Website and its services.
1. Who we are
Website: tomkoods.com
Brand: Tom Koods
2. Personal data we may collect
Depending on how you use the Website, we may collect the following personal data:
- email address
- Instagram username
- ticket listing details
- tour inquiry or booking details
- links or website links you voluntarily submit
- messages or information you send through forms or contact fields
- basic technical data that may be collected automatically by the Website or third-party services, such as browser or device information
We do not intentionally collect more personal data than is reasonably needed for the relevant service.
3. How we use your data
We may use personal data to:
- operate the Ticket Board
- allow buyers and sellers to connect
- manage listings and listing-related actions
- respond to contact requests or inquiries
- manage tour-related inquiries, sign-ups, or payments
- maintain, improve, and secure the Website
- prevent misuse, spam, or suspicious activity
4. Ticket Board specific use
If you use the Ticket Board, your submitted information may be used to operate the connection system between users.
This may include using your email address, Instagram username, and ticket details in order to:
- publish listing information that is intended to appear on the board
- identify your listing
- facilitate a connection between users
- allow listing management functions such as connection requests or cancellation
If a connection is made, certain contact information, such as your Instagram username, may be shared as described in the Ticket Board process.
5. Payments
Payments for services offered through the Website may be processed through third-party providers such as Payhip and PayPal.
We do not directly collect or store your full credit card information on the Website.
Payment providers process payment data according to their own privacy policies and terms.
6. Third-party services
We may use third-party tools or services to operate the Website and its features, including services for:
- payments
- forms
- data storage
- website hosting
- embedded tools or automation
Examples may include Payhip, PayPal, Google Forms, Google Sheets, and website hosting providers.
Where third-party providers are used, your information may be processed through their systems as needed for the service to function.
7. Data sharing
We do not sell your personal data.
We may share personal data only where reasonably necessary:
- with service providers that help operate the Website
- with other users where the service specifically requires a connection between users
- if required by law or legal process
- to protect the Website, users, or rights in cases of misuse or suspected fraud
8. Data retention
We keep personal data only for as long as reasonably necessary for the relevant purpose, including operating the Website, managing listings, handling inquiries, maintaining records, and addressing misuse or disputes.
Retention periods may vary depending on the type of service and the nature of the data.
9. Data security
We take reasonable steps to protect personal data against unauthorized access, misuse, loss, or disclosure. However, no system or transmission over the internet can be guaranteed to be completely secure.
10. Your rights
Subject to applicable law, you may request information about whether we process your personal data and, where applicable, request correction or deletion of inaccurate or unnecessary data.
You may contact us through the contact details made available on the Website regarding privacy-related requests.
11. International processing
Because some third-party service providers may operate internationally, your personal data may be processed outside Switzerland depending on the service used.
Where applicable, such processing will take place only insofar as reasonably necessary for operation of the Website and its services.
12. Cookies and technical data
The Website or third-party tools may use cookies or similar technologies for basic website functionality, performance, security, or embedded services.
If additional analytics or advertising tools are introduced in the future, this Privacy Policy may be updated accordingly.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date.
14. Contact
If you have questions about this Privacy Policy or about personal data handled through the Website, please contact us through the contact information provided on tomkoods.com.